WAYS TO UPSKILL YOUR TEAM IN 2020

by Sawab Allaladé on 7/02/2020 |

TO have a good working environment and to ensure your business booms and thrives like you'd want it to, its most important to build a good working rapport with your team members as they are basically the ones to help push your business towards your desired goals. The world is evolving and so is the need to have a conducive working environment for your employees so as to enhance their productivity. Asides getting modern technological equipment to boost performance, it's also good to have your employees feel relaxed enough to work with you in achieving your goals and targets.
 
Building a solid work environment can sometimes prove to be a bit tricky, but when you apply the necessary and valid techniques it turns out to be just right and easy whether it’s with online training resources or by going back to school, when you upskill your team or a individual, you’re making them more valuable to the organization. According to a study conducted by the Center for American Progress noted that the cost of having to replace an employee and train a new one is between 16% of an average salary to 213% for a more highly skilled one. Listed below are a few ways to help enhance your team work skills and to help get your team members enthusiastic about working with you efficiently:

On the Job Training

This stands to be one of the most common forms of team skill building. One could employ a new employee and give him/her the ultimatum to work for a period of time, say a month or more to enable them adjust to the working environment, how activities are carried out and all that needs to be known. After the training period, one could run an assessment on all employees that were part of the training process to evaluate their progress and how suitable they are for the job at hand. In this case, however, you’ll want to have a senior team member work with them to make sure they’re learning correctly. There is also the option of bringing in a professional in your field of work to come in and oversee the training or seminar. The ones who pass the test are retained at the organization while those who didn't perform well could either go through the training again or could be sent away.


 

Knowledge Sharing

In some instances, hearing what someone else has to say as regards certain things tends to help others adjust and work better. A worker at the firm could be asked to share his experience thus far with the rest of the team to help encourage those who are still rising in the field. Seminars could be held on and off, or as often as the need for it arises to help discuss ways through which the organization could be pushed forward. A lot of employers make the mistake of ignoring the fact that their employees are very capable of coming up with new innovatives that would definitely push the organization forward, instead of just imposing one's ideas on the team, it helps to have the team sit out and share ideas on how to move the organization forward. This method tends to prove very efficient in aiding team work.


 

Relevant Resources

Ensuring that relevant materials related and needed for the job which your team members have to carry out is available and accessible at all times. Resources can include, guides, checklists and templates for various documents, such as reports.



As the workforce is changing, it is also very important that everything related to the work environment is upgraded constantly to help keep the team on the ready for whatever they may encounter as a challenge while carrying out their duties. When resources are made at the ready, team members will be willing to quickly read through to help tackle whatever challenge might come up as they go about their daily duty.

Emotional Intelligence

This is a key factor in dealing with customers on daily bases. Having a team that can easily read what emotional vibe a potential client is giving off at a particular time will save the employee the stress of getting on the wrong side of the client as he/she already knows that, this client isn't in a chatty mood and its straight to business. This saves your team the stress of trying to strike a conversation with a client who probably just wants to make an inquiry or make a pick up and clear out instantly. It encourages more client's turn in since they're all aware that regardless of what mood the stroll in with, the attendant can read and make it worthwhile.



Online Training

The world today has made it very easy to sit in the comfort of one's office and learn new things regards the business one has at hand. The company could subscribe to a Channel online to help tutor their employees. This helps to keep the to team members up to date on how to go about adjusting alongside the changing working environment and the demands of the customers.

An added advantage to taking online training is that its cost efficient and flexible, in the sense that an employee could be in the confine of his/her home and still be receiving training. Online training is ideal for organizations of all sizes, as it enables learning material to be accessed anywhere at any time, allowing them to fit training around their work responsibilities and personal time.

In summary, keeping in mind that a conducive working environment helps the team to be at their A-game at all times hence, the business is progressing as it should. When you can get your team members to always look forward to coming into work, they'd most definitely be at their most productive.


If you need help to upscale your team, or want to know more about team management and organisation contact our marketing web agency. We are based in Montreal and we are best in town.

Sawab Allaladé

Sawab A, is the co-founder and Managing Partner at OSHARA. He is passionate about Branding and Marketing and he helps businesses grow their brand and reach new heights of success using simple but efficient web technologies and digital marketing. His expertise and ability to listen and execute bring an added value to any team.

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